How do I connect to the internet?

If you have followed the instructions below, click here to consult to our comprehensive online help.

Broadband

1. Get the box that your provider will have given to you and make sure it is plugged into the mains.

Virgin Router

2. Connect the box to your computer using a piece of cat 5 cable.

cat 5 cable

3. Restart your computer and open Firefox/Iceweasel (or your web browser of choice). If you have been provided with a USB cable that looks like this one

usb modem cable

then you should ask us for advice.

Provider information

NB: We do not endorse or promote any particular provider.

Buying internet connections can be complex. We recommend that you investigate at least three ISPs before making a decision.

Virginmedia (includes Telewest & NTL)
(24/2/11) 0845 650 4545 State all their modems have a Ethernet port and should therefore work with Linux

BT (21/1/07) 0800 800 150 State all their modems have a Ethernet port and should therefore work with Linux.

Talk Talk (21/1/07) 0800 049 7802 State all their modems have a Ethernet port and should therefore work with Linux.

Bulldog (21/1/07) 0800 404
8151 Use a Speedtouch 330 USB modem; this can be made to work but is not straightforward.

Tiscali (21/1/07) 0800 107 9000 Use Speedtouch 330 USB modem; this can be made to work but is not straightforward.

Orange (21/1/07) 0870 010 2462 Use Speedtouch 330 USB modem; this can be made to work but is not straightforward. Orange also use a speedtouch 3.5 which is not straightforward either.

Dial up

NB: Very few dial-up connections are still in use; this information has been retained for historical and nostalgia reasons. 🙂

You will need an external modem, we can sell you one or you could acquired one via an electrical retailer such as Maplins.

Attach modem to computer, turn on and then click on: computer -> network -enter your password- -> modem connection.

Then add the details your ISP has given you.

Dial up providers:

If you get stuck, try this modem help.

Possible providers include:

Onetel 0845 818 8000

BT Yahoo 0800 633 5335

Tiscali 0800 111 210

Madasafish 0844 395 0830

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Christian Wach has written 34 articles